Shopee Cares PH empowers users to combat fraud activities

With more Filipinos relying on e-commerce to get their essentials, this has also increased the need to protect them due to the growing number of fraudulent activities happening in the digital space. In a Consumer Pulse Survey conducted by TransUnion in February 20221, of the over 1,000 Filipino adults polled, 53% said they were targeted by fraudsters in the previous 3 months. From the same survey, 42% said they were scammed by Phishing, 38% were victimized by money and gift card scams, while 30% were scammed by third-party sellers via online retail shops. While businesses in different industries are continuously upgrading their platforms, fraudsters also search for ways on how they can adapt to the ever-changing landscape and discover new vulnerabilities.